Ocean State Nemt Inc. | Capabilities Statement

Years of
Experience

Reliable, Veteran-Led NEMT Across Rhode Island & Massachusetts

Ocean State Nemt Inc. is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing non-emergency medical transportation (NEMT) throughout Rhode Island and Massachusetts. The company delivers wheelchair-accessible and ambulatory transportation for patients referred through managed care organizations, health plans, and community health nonprofits, with a multi-year track record of dependable, on-time service.

Our Target Agencies:

U.S. Department of Veterans Affairs (VA)
State & Regional Health and Human Services Agencies
Managed Care Organizations, Health Plans & Community Health Nonprofits

Proven, On-Time Service Across Rhode Island & Massachusetts

A multi-year track record of dependable, on-time medical transportation.

95%

On-Time Trip Performance

220

Avg. Monthly Trips

70%

Client Rebooking Rate

$220,000/yr

Kaizen Health Transportation Partner

Client: Kaizen Health | 2022 to 2025

Subcontracted ambulatory and wheelchair NEMT provider under a managed care referral program. Averaged 220 trips per month at 95% on-time performance using a two-vehicle fleet.

$25,000

ALS United Rhode Island Transportation Partner

Client: ALS United Rhode Island | January 2026 to September 2026

Wheelchair-accessible NEMT for patients diagnosed with amyotrophic lateral sclerosis (ALS). Achieved 100% on-time performance with minimal client complaints.

Core Competencies

Wheelchair-Accessible NEMT

Certified wheelchair securement for safe, ADA-aware patient transport.

Ambulatory (Sedan) Medical Transportation

Scheduled point-to-point rides for patients who do not require wheelchair-accessible vehicles.

Managed Care & Third-Party Payer Coordination

Multi-year experience operating as a subcontracted transportation provider under managed care and health plan referral programs.

Driver Safety & Passenger Care Compliance

Company-wide driver training program covering passenger assistance, defensive driving, and emergency response.

Recurring & Standing-Order Scheduling

Built-in capacity for recurring patient routes and standing-order trip requests rather than one-off dispatch only.

Small-Fleet, High-Retention Service Delivery

Lean, responsive operations sized to sustain consistent on-time performance across a defined regional service area.

NAICS Codes

Rhode Island & Massachusetts Service Area

UEI: TEM6YDT2HYB7 CAGE: 18JY2

485991 PRIMARY

Special Needs Transportation

485999

All Other Transit and Ground Passenger Transportation

492110

Couriers and Express Delivery Services

Certifications & Licenses

Verified socio-economic and safety credentials

SBA CERTIFIED Service-Disabled Veteran-Owned Small Business (SDVOSB)

SBA CERTIFIED Veteran-Owned Small Business (VOSB)

PASS 7.0 Passenger Assistance Safety & Sensitivity NSC Defensive Driving Course, 11th Edition Adult & Pediatric First Aid / CPR / AED Q-straint Securement 101: Wheelchair Securement

70%

Client Rebooking Rate

Why Choose Ocean State Nemt?

No-Overbooking Scheduling Policy Protects on-time performance and preserves a personalized client experience.
Approximately 70% Client Rebooking Rate Patients continue to request Ocean State Nemt as their ongoing transportation provider.
Standing, Recurring Trip Orders Earned from repeat clients based on demonstrated timeliness and driver rapport, not one-off dispatch wins.
Cross-Sector Transportation Experience Spanning managed care and health plan referral programs as well as patient advocacy nonprofits.

Contact Us

Reach out to discuss NEMT contracting opportunities in Rhode Island and Massachusetts.

Nathan Chan, Owner

(401) 868-5712

nathanchan@oceanstatenemt.com

Target Agencies

U.S. Department of Veterans Affairs (VA)
State & Regional Health and Human Services Agencies

Primary Service Area

Rhode Island
Massachusetts

Serving patients through managed care organizations, health plans, and community health nonprofits across the region.